Intensive Family Support Service

Works in partnership with families to safely care for and protect children.

Intensive Support

The Cassowary Coast Intensive Family Support Service is a FREE voluntary service that works in partnership with families to build their capacity to safely care for and protect their children. This Service is available to families residing in the region from Cardwell to Deeral.


It is tailored for families who have multiple and/or complex needs; and works from a family focused, child centred approach. Case Managers work intensively with families to identify and prioritise their needs and achieve their goals to improve family wellbeing.

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What Intensive Support provides:

Intensive Family Support services will meet with families where they feel most comfortable, usually in the home. Intensive Family Support Case Managers will work with families to identify their strengths, worries and concerns. With the family, Intensive Family Support services will develop an individualised plan and together, will continue to work toward family goals.

  • Practical in home support

  • Developing routines

  • Budgeting

  • Managing a household

  • Parenting skills

  • Development of positive parent-child relationships

  • Linking and coordinating with other services

  • Lead case management

Access This Service

Referrals can be made by service providers or families themselves.


Service providers seeking to refer a family can access the online referral form here.

Phone: (07) 4043 8400


Email: ifs@csci.org.au

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